Supporting parents of patients in neonatology and/or the NICU with a diary
Neo-Diary is a diary that supports parents in the emotional processing of their child’s hospitalization in the neonatology and/or NICU.
The diary is shared between both the little patient’s parents, family and loved ones, as well as the care team.
Together, they write messages in the diary, for themselves and for each other.
How does a diary support parents of a baby in the NICU?
Parents of a baby in the NICU miss many of their newborn’s major milestones.
The Neo-Diary helps them capture those precious moments in images and text, and supports them in processing their emotions.
The diary is also a good conversation starter between nurses and parents. Nurses share updates via the diary and gain a better understanding of what’s going on with the parents.
That increases engagement and strengthens the connection between parents and the care team.
improved prevention of and recovery from PICS-F
increased input for patient’s parents
stronger involvement of family
streamlined communication with clinical staff
Neo-Diary in action
180+
active families started
9+
weeks in use
2600+
entries
8:
average rating from parents & nurses
The steps to developing
a digital patient diary
Bringing together the team
The workgroup consists of 6-8 participants of the most important stakeholders.
This means the project team, the end users and, potentially, externals such as ethicists and healthcare professionals.
Game Ready Workshop
Together with the team of stakeholders, we
- define our goals and design criteria
- come up with ideas
- draft the first prototype
in a day-long creative workshop.
Development & testing
A prototype becomes a MVP, shaped by choices made with the whole team.
Development is an iterative process: we build, test and apply our learnings to the next round.
Implementation
The finished product is implemented and ready for use.
We provide training to ensure long-term use and enjoyment of the product.
More information
